Comments

Meaningful qualitative feedback that reveals the why

Scores tell you what's wrong, but not why. A low recognition score is useful, but without qualitative feedback explaining what's actually happening, you're diagnosing blind. Numbers point to problems, but comments reveal the insights you need to fix them.

Organize qualitative feedback by the topic employees are discussing

Zoios automatically tags and segments open-ended comments by which well-being driver (like recognition, development, or life harmony) they relate to, organizing thousands of comments into actionable themes. Instead of reading every comment individually, you can filter to see all feedback about recognition issues or development concerns. This topical organization helps you quickly identify the most common themes in employee feedback and understand what's behind low driver scores.

Respond to feedback while maintaining employee anonymity

Zoios lets HR and managers reply directly to anonymous survey comments, creating two-way dialogue without revealing employee identity. Employees receive your reply via email and can respond back anonymously, enabling ongoing conversation while maintaining privacy. This capability shows employees their feedback is valued and allows you to ask clarifying questions or acknowledge concerns, significantly improving response rates and the quality of qualitative feedback over time.

Get specific action suggestions tailored to your data

Zoios delivers personalized recommendations based on your specific engagement data, telling managers and HR exactly what to focus on to improve well-being. Instead of generic advice, the AI coach analyzes your team's driver scores, comments, and patterns to suggest concrete next steps like 'Focus on recognition in your next team meeting' or 'Address workload concerns with your two senior engineers.' These contextual recommendations turn data into action, helping busy leaders prioritize the right conversations.

Uncover the real drivers behind your engagement challenges

Zoios uses artificial intelligence to analyze engagement patterns across all your data and identify the underlying causes of well-being issues. Instead of just showing low scores, the AI examines relationships between drivers, comments, and segments to surface insights like 'Recognition is the biggest lever for improving well-being in your Sales team.' This holistic analysis helps you move beyond surface-level observations to understand what's really affecting your people and where to focus improvement efforts.

Scores tell you what's wrong, but comments tell you why. A low recognition score is useful, but an employee's comment explaining 'I shipped three major features this quarter and my manager never acknowledged any of them' gives you the insight you actually need to fix the problem. Without qualitative feedback, you're diagnosing blind.

Zoios makes comments powerful with intelligent organization and two-way dialogue. The platform automatically tags comments by which well-being driver they relate to, so you can filter thousands of pieces of feedback into actionable themes. See all recognition concerns in one view. Read every comment about life harmony struggles together. This topical organization helps you spot patterns instead of drowning in unstructured text.

Even better, you can reply to anonymous comments, creating ongoing conversation while maintaining employee privacy. Thank people for feedback. Ask clarifying questions. Acknowledge concerns and explain your response. These replies show employees their voice matters, dramatically improving response rates and feedback quality in future surveys.

The result is qualitative data that's actually usable at scale. Instead of reading hundreds of random comments hoping to spot themes, you get organized feedback that highlights exactly what's driving your engagement scores. Combined with the ability to respond and show you're listening, comments transform from noise into your most valuable source of cultural intelligence. Numbers tell you what to fix. Comments tell you how.

We have already done it for

How Zoios works

Getting started with Zoios is easy and you can trial our pro plan for free. You can also continue to measure employee satisfaction for free on our starter plan.

Trin 1: Importer dine medarbejdere

Importer alle dine medarbejdere fra en Excel- eller CSV-fil. Vi hjælper dig med at gøre dette gratis inden for en dag for at undgå tekniske problemer.

Hvis du har et HR-IS-system Vi kan også oprette en integration, der automatisk synkroniserer medarbejderoplysninger fra dit HR-system til Zoios platformen.

Tilføj en hvilken som helst segmentering som du måske vil have som køn, generation eller niveau.

Step 2: Communicate it internally

Make sure your managers are aware that you're introducing this system to get an overview of the organization and be more proactive on employee trends, not to monitor their individual performance.

Communicate it at an all-hands or town hall meeting. Let employees know you'll start measuring more actively and need their input. We have a presentation template you can use that covers anonymity practices, timing and what to expect.

Step 3: Run your survey

To run your survey you decide what day you want it to be sent, and then Zoios manages all the sending and follow-ups with employees automatically.

If you use Slack then add that integration in just four clicks before the date of your survey.

The system automatically enforces anonymity, so results from any groups that are too small will not be visible.

Step 4: Instant reports, results and actions

The data is instantly available and converted into intuitive reports with benchmarks and deep analyses across the entire organization.

You then give your managers access to their departments and teams, and the platform will serve them detailed reports, root cause analyses and concrete actionable recommendations to improve their leadership and the eNPS, well-being, satisfaction and stress levels in their team.

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